Known issues
Last updated
Last updated
Your device has been blocked. If it was registered as a test device, please inform us so we can investigate and resolve the issue. Otherwise, follow these steps:
Uninstall the app that includes the SDK, ensuring all associated data is removed from automatic backups.
Reset your GAID by navigating to Settings > Google > All Services >Ads and selecting Reset Ad-ID.
Re-register your device as a test device using the new GAID (refer to the instructions above for guidance).
There is 2 cases on this issue:
Your device has been blocked, In this case, follow the steps outlined under the
There are not active offers associated with your account.