Known issues

An Operation fails with exception "No offers available".

Your device has been blocked. If it was registered as a test device, please inform us so we can investigate and resolve the issue. Otherwise, follow these steps:

1. Uninstall the app that includes the SDK, ensuring all associated data is removed from automatic backups.

2. Reset your GAID by navigating to Settings > Google > All Services >Ads and selecting Reset Ad-ID.

3. Re-register your device as a test device using the new GAID (refer to the instructions above for guidance).

You don't see recommended offers in the offerwall

There is 2 cases on this issue:

• Your device has been blocked, In this case, follow the steps outlined under the An Operation fails with exception "No offers available.

• There are not active offers associated with your account.